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10:23

Mote Prime > Technology

ASUS UK Windows Refund Policy

I want to buy an Eee Box B202 with Linux, but it's not available in the UK. Can I get a refund on the Windows XP license that comes with the UK version of the computer? Let's find out.

First Contact

2009-01-13, Lunchtime : First call to Asus UK sales line (01442 202709). I asked for a list of stockists in the UK for the Linux version of the B202, and was told that there were none. I then asked what Asus's refund policy was for unused Windows XP licenses. The sales guy said that there wasn't one, so I countered that it was explicitly mentioned in the Windows XP EULA. He seemed confused and said he would go and ask and ring me back in "a couple of minutes".

2009-01-13, 15:30 : No call back yet...

2009-02-02, 14:30 : Still waiting. I think I may have to chase them up.